General Data Protection Regulation Policies
Information We Collect.
(a) Our Service: We may collect personally identifiable information about you, such as your full name, company name, email address, home address and contact number or similar, when you register on our website OR submit any online forms from our website. This information is used to contact you with regards to providing you with services from us.
(b) We will retain personal data we process on behalf of our customers for as long as needed to provide our services. KOYLA will retain this personal information as necessary to contact you to confirm any information you have requested or to provide you with updates to our services and products.
How We Use Your Information.
We use the information that we collect about you solely to provide communication with you via phone or email (if you have subscribed to our newsletters) and to order food online using our online ordering systems. We won’t share your information with any third-party service.
If you have subscribed to our newsletter service, we may send you newsletters from time to time to inform you of any new promotions we may have. You have the right to unsubscribe from these at anytime as each newsletter we send will have an UNSUBSCRIBE link. If you unsubscribe we will still keep your details on our site to ensure we do not send you any further marketing newsletters in the future. If you wish this data to be deleted then please contact us and we will delete this for you. You can do this by using our contact form.
How Long We Keep Your Information.
We keep your data without any specific time limit, you are free to delete your account whenever you want by contacting us via our contact form. If you have no paid orders, we reserve the right to delete your account during our database cleanup at any time and without advising you.
How We Share Your Information.
Personally Identifiable Information: KOYLA will not share, rent or sell your personally identifiable information to others, it is used solely for the purpose of providing you with a service from us.
If we send you an email newsletter to the address supplied by you, it will contain tracking images that enable us to see when you open the email. We will also know if you click on any link contained in the email.
We use this information to help us improve the quality and relevance of our communications. If you do not download images in our emails, then we are not able to track when you open or read the emails we send.
You can unsubscribe from any newsletters at any time by clicking on the unsubscribe link in the email sent. If you do this we will not send you any more newsletters, however we will keep your details on file in order to be able to comply with this promise.
If you wish this data to be deleted then please contact us and we will delete this for you.
Where we store your personal data
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
How We Protect Your Information.
KOYLA is concerned with protecting your privacy and data. When you enter sensitive information (such as log in credentials) on online order registration or table reservations or contact forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Our Choices About Your Information.
For current KOYLA customers, you can review, correct, update, export or delete inaccuracies to the information about you that KOYLA keeps on file by SUBMITTING A REQUEST USING OUR CONTACT FORM. We will retain your information for as long as your account is active or as needed to provide you services.
Social Media Widgets.